Online Review Management
Before you undertake any other type of marketing, make sure that your company’s online reviews are representative of the product and / or service that you provide. No matter how a potential customer first hears about your company – from a friend or a radio or Facebook ad – the next thing they are going to do is google your company to find out more information. And what they’re looking for is positive online reviews from real people.
Our online review system consists of 3 parts: Review Acquisition, Review Monitoring & Management and Review Marketing.
Whether you’re a small local business or a large multi-national company, getting and maintaining positive online reviews is paramount. But getting your customers to leave a review on relevant platforms such as Google, Facebook or YellowPages has always been the challenge.
Did you know that 90% of customers read reviews but only 6% of people actually write reviews?
With our online review acquisition tools, we make it easy for your customers to leave reviews. Our team sets up the following review acquisition tools for each client:
- a customizable “Review Us” landing page
- automated email follow-up sequence
- email signature widget
- a Review Us button for your website
Review Management & Monitoring
Getting positive online reviews is only one part of the equation. Not only do you need to get more 5-star reviews but you also need to know when people are leaving reviews and what those reviews say. And you need to know this information as soon as someone leaves a review for your company anywhere online. With our review management system, you’ll be alerted as soon as a new review gets posted online. We’ll also send you a report every month outlining your company’s online review landscape.
The final part of the online review equation is to push out positive reviews so that other potential customers can see how awesome you are. Our system adds all new reviews automatically to your website and also posts positive reviews on Facebook and Twitter. And if that wasn’t enough, we’ll also make sure your star ratings show up in search results, thereby increasing the number of people who pick your company rather than your competitors.
If you’re unsure of what your company looks like online, do a simple Google search for your company name and take a look at the first 3 pages of the search engine results pages (SERPs).
How do your company’s online reviews look?
Get in touch with us today and let’s get going on building your company a 5-star reputation!