- Review Acquisition
- Review Monitoring & Management
- Review Marketing
of U.S consumers check online reviews before dining or shopping
of consumers trust online reviews as much as recommendations from a friend
# of people unhappy customers tell about their experience
of customers read reviews
Whether you’re a small local business or a large multi-national company, getting and maintaining positive online reviews is paramount. But getting your customers to leave a review on relevant platforms such as Google, Facebook or YellowPages has always been the challenge.
Did you know that 90% of customers read reviews but only 6% of people actually write reviews?
With our online review acquisition tools, we make it easy for your customers to leave reviews. Our team sets up the following review acquisition tools for each client:
- a customizable “Review Us” landing page
- automated email follow-up sequence
- email signature widget
- a Review Us button for your website
Review Management & Monitoring
Getting positive online reviews is only one part of the equation. Not only do you need to get more 5-star reviews but you also need to know when people are leaving reviews and what those reviews say. And you need to know this information as soon as someone leaves a review for your company anywhere online. With our review management system, you’ll be alerted as soon as a new review gets posted online. We’ll also send you a report every month outlining your company’s online review landscape.
The final part of the online review equation is to push out positive reviews so that other potential customers can see how awesome you are. Our system adds all new reviews automatically to your website.
If you’re unsure of what your company looks like online, do a simple Google search for your company name and take a look through the first 3 pages of the search engine results pages (SERPs).