Online Review Management That Transforms Your Reputation

Your online reviews are your business’s digital handshake. Are yours making a good first impression?

At RankPast, our online review management services help local businesses harness the power of customer feedback to drive growth. While other agencies focus solely on getting more reviews, our comprehensive online review management system ensures you’re getting the right reviews, responding effectively, and leveraging that feedback to win more customers.

Why Your Business Needs Professional Online Review Management

Online reviews directly impact trust, visibility, and conversions. We help you take control of your reputation—collecting more 5-star feedback, managing the bad, and turning the good into marketing gold.

Your Reputation Is Too Important to Leave to Chance

  • Invisible in Google reviews?

    Potential customers are choosing your competitors instead.

  • Getting reviews but not the right ones?

    Our online review management software helps you get 5-star feedback.

  • Struggling to respond to negative reviews?

    Our services include professional review monitoring.

  • Not leveraging positive reviews in your marketing?

    You’re sitting on a goldmine of persuasive content.

  • Overwhelmed by managing reviews across multiple platforms?

    Our centralized system brings them all together.

The Uncomfortable Truth About Online Reviews

The statistics tell a powerful story:

Non negotiables

  • 93%

    of consumers check online reviews before dining or shopping

  • 72%

    of consumers trust online reviews as much as recommendations from a friend

  • 24

    people hear about a bad experience from every unhappy customer

  • 90%

    of customers read reviews, but only 6% actually write them

Our 3-Part Online Review Management System

Our streamlined 3-step system helps you consistently earn great reviews, stay on top of your reputation, and turn happy customer feedback into powerful marketing content.

Collect. Monitor. Promote.

  • Review Acquisition: Getting More 5-Star Reviews

    Our online review management software makes it easy for happy customers to leave positive feedback across the platforms that matter most:

    • Customized “Review Us” Landing Page – Branded to your business and optimized for conversions
    • Automated Email Follow-up Sequences – Timed perfectly to catch customers at their happiest moment
    • Email Signature Widgets – Every email becomes an opportunity for review collection
    • Website Review Buttons – Strategic placement for maximum engagement

    Before any other marketing efforts can succeed, your online reputation must be solid. We make sure it is.

    Review request poster in a window
  • Review Monitoring & Management: Stay In Control

    Getting reviews is just the beginning. Our online review management services provide:

    • Real-time Alerts – Know instantly when someone reviews your business anywhere online
    • Central Dashboard – View and respond to all reviews from one simple interface
    • Response Templates – Professional response frameworks for both positive and negative reviews
    • Monthly Reporting – Comprehensive analysis of your review landscape and reputation trends

    Review app on tablet
  • Review Marketing: Leverage Your Best Feedback

    Why create new marketing content when your customers are writing it for you? Our online review management system:

    • Automatically Displays Reviews – Showcases your best reviews directly on your website
    • Creates Social Media Content – Transforms reviews into engaging posts
    • Builds Trust Signals – Strategically places review widgets where they impact conversions
    • Enhances SEO – Leverages review content to improve your search visibility

    Team discussing review marketing
  • The RankPast Online Review Management Difference

    Our approach to online review management services combines:

    Platform

    Custom-tailored Strategy

    Personalized to your specific industry and customer base

    Enterprise-level Tools

    Sophisticated online review management software at small business prices

    Proven Results

    Helping businesses transform their online reputation for over 15 years

    Multi-platform Coverage

    Google, Facebook, BBB, industry-specific sites, and more

    Proactive Approach

    We don’t just react to reviews—we actively shape your online reputation

    Automation with a Human Touch

    Automated requests and reminders streamline your review process—while our team ensures everything still feels personal and brand-aligned.

    Ready to transform your online reputation?

    Whether you’re a local business owner looking to outshine competitors or a multi-location company needing consistent reputation management, our online review management services deliver measurable results.

    In today’s digital marketplace, your online reviews are often the deciding factor for potential customers. With RankPast’s online review management system, you’ll not just have more reviews—you’ll have better ones.